Jobs in Bank of Punjab 2025 Divisional Head Contact Center (SVP/EVP, Lahore)

Last Apply Date: September 16, 2025
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Bank of Punjab Jobs 2025—Divisional Head Contact Center (Lahore).

One of the fastest-growing banks in Pakistan, the Bank of Punjab (BOP), is accepting applications for the prestigious job position of Divisional Head – Contact Center (SVP/EVP Grade) based in Lahore. Established more than 35 years ago, with a strong infrastructure of 900+ online branches and ATMs, the BOP is creating benchmarks in customer services and technological innovations by the day.

It’s a senior leadership opportunity for seasoned professionals with vast experience in banking, customer service, and contact center management. The role demands good knowledge of service quality assurance, sales management, team leadership, vendor engagement, compliance, and process innovation.

The successful incumbent will be responsible for leading service excellence, achieving sales and operational targets, eliminating regulatory bottlenecks, improving the lot of call center services, and managing well-performing teams. BOP provides a market-based competitive remuneration package, and equal and fair opportunity is provided to women, minorities, and disabled persons.

This is your chance to build a rewarding career with one of the best banks.

Available Jobs Positions

Position	Grade	Location	Age Limit	Qualification	Experience
Divisional Head – Contact Center	SVP/EVP	Lahore	Up to 55 years (as on 16 Sept 2025)	MBA or equivalent from HEC recognized university	12 years of banking/non-banking experience, including 8 years in relevant field

Eligible Criteria

A Master of Business Administration (MBA) degree

Minimum 12 years of professional experience, at least 8 years in related contact center/IT/customer service management.

Strong leadership, compliance, audit, vendor management, team development skills.

Outstanding track record in sales objective attainment and customer service delivery.

Jobs Highlights Overview

Feature	Details
Organization	Bank of Punjab (BOP)
Position	Divisional Head – Contact Center
Grade	SVP/EVP
Location	Lahore
Age Limit	Up to 55 years
Experience	12 years (08 years relevant)
Apply Online	Rozee.pk-Bank of Punjab

The last date for application is 16th September 2025.

Job Details

Published On	September 7, 2025
Job Source	Daily Jang Newspapeer Job
Organization	The Bank of Punjab (BOP)
Total Jobs	Multiple
Job Location	Lahore
Last Apply Date	September 16, 2025

How to Apply For Jobs in Bank of Punjab 2025 Divisional Head Contact Center (SVP/EVP, Lahore)?

Apply Now

Procedure to Apply

Go first to the Bank of Punjab career portal Rozee.pk (BOP Careers-Rozee.pk).
After this, candidates have to register at the website and fill in the online application form.
Be sure that all info, qualifications, and experience are included appropriately.
The application would be closed on 16 Sep 2025.
Only those who are shortlisted for the selection process will be called for interviews.

Jobs Overview

The Bank of Punjab’s Divisional Head – Contact Center position is a golden opportunity for dynamic professionals seeking senior-level leadership roles. With a competitive salary, strong organizational culture, and a clear focus on innovation and service quality, this role is a perfect fit for experienced individuals aiming to excel in the banking and customer services sector.

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Conclusion

Punjab Bank is providing a great opportunity for people having experience with a proven track record in contact center management, banking operations, and service quality to hold such an exciting leadership position. This role gives a lot more, looking not just at the growth one can make professionally for oneself but also towards becoming a crucial member leading the revolution of customer service in the banking industry within Pakistan. Apply Now to be part of this progressive journey with BOP!